Privacy Policy

1. Introduction

At B's Extensions, we value your privacy and protect your personal information. This privacy policy describes how we collect, use and protect your information when you visit our website and shop with us.

By using our website, you agree to this policy and the processing of your personal data in accordance with it.

2. What Personal Data We Collect

We collect different types of personal data to provide you with the best possible service:

Contact details: Name, email address, phone number, and delivery address
Payment information: Card details and transaction history (processed through secure payment services)
Customer communication: Any information you provide when contacting our customer support
Technical data: IP address, device information, and website behaviour via cookies and analytics tools

3. How We Use Your Personal Data

We use your personal data to:

Process and deliver your orders
Provide customer support and respond to enquiries
Send marketing materials (if you have given your consent)
Improve our website and customer experience through analysis of user behaviour
Comply with legal obligations and prevent fraud

4. How We Protect Your Data

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. Access to your information is restricted to authorised personnel only, and we never share your data with third parties without a lawful basis.

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5. How Long We Retain Your Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or for as long as required by applicable law. Once the data is no longer needed, it will be securely deleted.

6. Sharing of Personal Data

We use your personal data to:

Process and deliver your orders
Provide customer support and handle enquiries
Send marketing communications (if you have given your consent)
Improve our website and customer experience through user behaviour analysis
Comply with legal obligations and prevent fraud

7. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request the deletion of your personal data (subject to certain legal exceptions).
Object to the processing of your data for marketing purposes.
Request restriction of the processing of your data in certain circumstances.

To exercise any of your rights, please contact us via email at support@bsextensions.com

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. By continuing to use our site, you agree to our use of cookies. You can change your cookie settings at any time in your browser.

9. Changes to This Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be published on our website, and we recommend that you review the policy regularly to stay informed.

10. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please feel free to contact us:

B’s Extensions
Email: support@bsextensions.com

We value your privacy and are committed to protecting your personal data in the best possible way.